Most Recent Update: 04/12/24

This Privacy Policy explains how Sunrise Children’s Services collects, uses, and discloses personal information of its customers, prospective customers, donors, and visitors to its website at www.sunrise.org.

Sunrise takes protecting donor and client information very seriously and will never sell your data or share it with any unnecessary parties. We do use third parties for payment processing, website analytics, and data storage.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information such as appointment updates or foster care forms that are due. We may contact you by email, phone, or text subject to your consent.

Type of information we collect:

Name, Address, Phone Number, Email Address, Comments

We also use information collected automatically from your device to provide our website to you, to optimize our website and to assist with our advertising and marketing efforts.

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.

• We use Google analytics to help us understand how visitors interact with our website. Google analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy.
• We use CardPointe as our payment processor. Sunrise does not directly collect cred/debit card information. All payments go through our secure donation payment processor. CardPointe uses and processes your payment information in accordance with its privacy policy available at https://www.cardconnect.com/privacy-policy.
• We use Salesforce to store the donor information we collect. Their privacy policy can be found at https://www.salesforce.com/company/privacy/.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP or HELP to any text message sent from us.

YOUR PRIVACY RIGHTS

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at 502-538-1000 ext.: 0056

CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at 502-538-1000 ext.: 0060